Service Catalog

Copy Image

We want to copy an image from one table to another. We have created to field with Type as "user_image", we want to copy image from one table to another once the request is approved. Could anyone please suggest me a way to to this?

Cart contents remembered even if you do not submit an order

Hi there,
If you do have added something to your cart but not actually submit an order the contents of the cart are remembered the next time you do submit an order.
Is there a simple way of discarding the cart contents under these circumstances? I have looked through the catalog properties and can't see anything that might apply so any tips would be much appreciated.

Thanks in advance, Ruth

How can Task data be relate with respective request

Hello Everyone,
Like Request,Item,Task modules under Service catalog Application, I made new application Emp with two modules Request & Task & tried to relate each other like Request & item then imported data on Request & task table. when we click on one request it should display task data for same request but it display only task table header row not data. we need task data under header for that request.
So please help me to resolve this problem.

Thanks in advance
Dear

Request Task is not reflecting for Request

I have one new catelog under which we have Request & Task .
When we import request & task data then Task data is not reflecting under request task. I don't know why it is not relate Request to their task.
Header Row is reflecting but data is not refelecting

Please Help to resoslve this.

Thanks in Advance
Dear

Please Help me to Resolve Problem

I have one new catelog under which we have Request & Task .
When we import request & task data then Task data is not reflecting under request task. I don't know why it is not relate Request to their task.

What is the best method to "delay" a workflow?

We set up a Workflow for terminations that indicates the date and time that an employee will be terminated in each task to the assigned to. The problem is that our techs are so used to working incidents as they come in, they ignore that information and have ended up terminating individuals early.

I have tried to figure out a way to hold the tasks until the date and time indicated as a variable on the catalog page has come but can't see where I can set that. I have searched the wiki and the forum to no avail. It might be a "no brainer" but I can't figure it out.

Editing Choices in Service Catalog

Hey there, I have a silly question.

When adding or Personalizing Variables in the New Employee Service catalog, I'm running into some problems.

When I right click on some of them (Employee Name, ERP Access), I can personalize the variable.

When I right click on other ones (Additional Services, Options), it doesn't give me the menu to Personalize it, it just gives the internet explorer right click menu.

What's up? Is there another place I have to go to edit those choices? Thanks!

Close Catalog Task via Email

I want to know how you can put a Close Task Link on an email notification that gets sent out to the group Want to have ability for users to click on Close from the email and have that catalog task close with the email response.

Any ideas???

Close task from an email

I want to know how you can put a Close Task Link on an email notification that gets sent out to the group Want to have ability for users to click on Close from the email and have that catalog task close with the email response.

Service Catalog: Preventing a Client Script from running if the item is being ordered through an order guide.

I have a situation where I have a client script that should run any time a certain item form is loaded UNLESS that item is being ordered through an order guide. Is there a condition I could use? Anyone know how to tell if an order guide is being used to submit a request?

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