importing vendor contacts into service-now ???

Hi,

I"m wanting to move away from everyone having individual contact lists in outlook or public folders or sharepoint contact folders and have all our vendor contacts in SNC.

I can see how you can create the vendor record as there is a class for vendors out of the box.

However when you go to add "users" associated with this vendor ie "contacts" the form is essentially like creating a new user for the system - giving them a userid, etc.

Anyone else have a different method of solving this problem ?

Do I just create a new table to hold these non-internal contacts ?