FREE WEBINAR\: ITIL &\; Service-Now.com
When\: 20 August 2010
Time\: 11\:30-12\:30 CST
Fruition Partners has been engaged in ITIL and service management since our inception. Our preferred partner status with Service-now.com has resulted in a set of recommendations for properly leveraging this unique tool in service of ITIL principles.
During this session we will discuss\:
- Why ITSM process design must anticipate process integration in advance
- Creating alignment of process and tool design
- Using Service Now to easily enable process integration
- Determining where to start
The Minnesota Local User Group is set to meet again for rousing conversation\, customer demonstrations\, and Service-now.com product education. We will also hear from Service-now.com leadership and our sponsoring SNC partner\, Meritide. Mark your calendars for Wednesday\, August 11th from 12\:00 - 4\:00 PM and submit your registration now so we can appropriately plan for the size of the group. See you all there!!!
Agenda\:
END:VEVENT BEGIN:VEVENT DTSTAMP;VALUE=DATE:20100730T212448Z DTSTART;VALUE=DATE-TIME:20100820T170000Z DTEND;VALUE=DATE-TIME:20100820T233000Z UID:http://community.service-now.com/olug-gathering-august-20th-dublin-ohio-save-date URL;VALUE=URI:http://community.service-now.com/olug-gathering-august-20th-dublin-ohio-save-date SUMMARY:OLUG Gathering - August 20th - Dublin\, Ohio - Save the Date! DESCRIPTION:So it's definitely time to host another meeting of the Ohio User Group. As we've mentioned before\, we've settled on a format for meeting with three gatherings per year (roughly once per quarter) and take a break for the Knowledge conference hosted by Service-Now in San Diego. Since Know 10 is wrapped\, it's time for the Ohioans (and Friends) to get back together an go over many of the exciting changes\, updates\, and challenges coming from Service-Now.
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